Commonwealth Bank Chatbot - Ceba
Date: 2017-2019
Duration: 1.5 years over multiple releases
Tasks: UI Design, Design system, Prototyping
Tools: Sketch, Principle
Deliverables: Screen designs for multiple flows, Stickersheet with reusable assets, high fidelity prototypes and animations, specification document
CommBank's launch of automated chatbot across responsive web, iOS and Android.
Due to strict company policies around sharing information online, please get in touch for a chat on processes, outcomes and learnings from the project. Meanwhile, check out what Ceba is and find it on your CommBank app.